Was looking for a nice place to move so I completed the online form to setup an appointment to see an apartment. No call back so I called and left a message, still no response and that was two weeks ago. I really wanted to check out loft 5 but you need an appointment but no one calls back and I'm not going to keep calling when I am the customer. I found the Lofts at 7100 and will be moving there. I heard loft 5 was nice, but oh well. One star for the lack of follow up which equals poor customer service. Can't comment on the property.