The kind of place that tells you how to order your drink. Barista refused (or wasn't trained) to make a proper cortadito unless in a paper cup and insisted that I order a weak iced 16oz latte, when this is quite far from what I wanted. Rather expensive in relation to FANTASTIC coffee houses like Lux or Cartel in Arizona or Blue Bottle, Four Barrel, Sight Glass etc in Northern California. Unfortunately, they use low quality non-organic, high sugar content Kirkland/Costco brand milk and soy products -- even Starbucks uses better quality organic products. They appear to ruin any chance at having a decent tasting drink by choosing cheap ingredients. Also as other reviewers have noted the baristas/employees are on the pretentious side and the vibe is rather sterile.
Update 11/2: Went back to try again since there are no other decent coffee shops for miles in the area I'm visiting except chains. I ordered a macchiato. The expresso is still too acidic, but customer service was better. I still would recommend avoiding and going to Maverick (has Ritual from SF) or Sip Coffee or sticking to the chain coffee shops.