Called ahead a few minutes before, and went in around 1:30pm during my lunch break. Great first impression of the salon. I needed a fill and color change, and there was no wait since it was early afternoon on a Thursday. Overall great job, meticulous and fast. The service took less than an hour. Love the shape he recommended as well (almond), to compliment the shape we decided on a light neutral. I always take forever to decide on a color, he was patient with me which I really appreciate. Definitely plan on coming back.