Jack's is increasing their levels of customer service for various targeted clientele. Those who come for a quick lunch may be approached by the day manager and offered a stamp card to get their sixth lunch free, as well as the manager's business card. There is perhaps less individual attention in the evening during after-work drinks when the place may be packed, but the service is very good nonetheless.
I came here for the first time in a few years, and the menu had been revamped to include odd and delicious dishes, such as a nacho poutine and a beer-cheddar soup.
Reliable and cheap enough (especially for lunch). When you are with a big group and don't know where to go, there will be something for everyone on the menu.