What is up with everyone griping abount the distance from the airport??? It is less than 8 miles away and takes less than 10 minutes to get there. If each and every car rental company ran their own shuttle, you would have to wait longer just to catch their shuttle and the traffic to the airport would increase by 30%. There is a shuttle leaving every 5 minutes and thtere are always 3 lined up to load.
PLUS all the car rental companies are right there under one roof. Very very efficient and a great idea. You have to expect an extra 30 minutes no matter where the rental company lots are. Where was the person who is complaining about needing to get to the airport half an hour earlier been for the last 10 years?
Drivers are all very courteous and helpful. Would you want to do their job and deal with a bunch of fussy and irritated passengers all day?