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| - I've been going to this clinic for a couple years now and have experienced terrible, disorganized service (mostly on part of the front office).
The front desk forgot to fax my MRI requisition to the hospital.. months later, when I called to inquire after not receiving an appointment, they faxed it, but to the WRONG hospital. Another time, when I received a referral to an allergist.. the front desk forgot to send in the form. Again, months later, after not receiving an appointment, I contacted the office and found out they never sent in the form.
In both instances they skirted around taking any blame and were completely unhelpful and unwilling to have the requests expedited. I was lucky both cases were for minor health issues.
I have also been through two family doctors in two years since joining this clinic, as they always seem to leave. Each instance, they have refused to reassign me to a female doctor. Not impressed with the sloppy service and inconsistency.
Do yourself a favour, and find a better doctor's office, it's not worth the hassle and maltreatment.
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