I went here on a Saturday morning right after opening. First for the positives: it was a very clean facility, very friendly staff, and I loved that they were playing kids movies rather than shows that would not be ok for my kids to see. Negative: There was only one other person in the lobby and check in still took 10-15 minutes. Secondly I was the only patient there at the time I was called back and I sat in the room and sat there for at least 20 minutes while I heard the nurses talking instead of tending to the patient-Me! I thought it was ridiculous that they were talking about dinner plans while I sat there with a 102.5 degree fever a week after delivering my son. I had to stick my head out the door and ask if or when someone would be coming- they replied it would be just a minute. It was at least 5 more minutes while they finished their conversation. The nurse proceeded to prescribe me an antibiotic that would not be the best choice ( according to my dr two days later and the pharmacist) for my nursing newborn. I told each of the nurses at least twice each I was nursing . Also when needing a urine sample I had to go into a restroom that was also used for drug screening so the toilet was not able to flush and I couldn't use the sink to wash my hands. I had to ask to wash my hands outside the room in the testing area.
Overall, as with any other urgent care I feel that a patient gets inadequate treatment. Every time I go to one of these places they misdiagnose me or my children. I was not happy with the speed of treatment here. As the only patient it still took me an hour and a half-- this was just for diagnosis, a flu screen, and a urine test. However, the staff was friendly and it seemed very clean. Still better than the ER for moderate health needs.