This was my second experience with this restaurant. The food was OK, but the service was just awful. I can live with a place that is really low-brow in presentation. No plates. No spoons. Paper cups. Food served in plastic bags served on a plastic table cloth. No utensils were offered at all. I had a few pounds of HotNJuicy crayfish that tasted pretty good, but were swimming in enough garlic to choke a small country. Not that there's anything wrong with garlic. Back to the utensils. OK I get it. Crayfish is something you eat with our fingers, but I'm supposed to eat boiled potatoes with my fingers? That's too much to ask. I'd also like to get offered the option of some sort of condiment with the crayfish. Some cocktail sauce or melted butter would have been really nice, but despite having at least 6 waitresses in the place they barely spoke to us at all. They just kept walking past us over and over helping other tables. It was seriously incompetent wait service. The person who took our order never really came back to ask us if we needed anything at all and we had to waive down somebody to bring a check and then we waited at least 10 minutes for change.
The highlight of the meal was the soft shell crab basket. The fries were perfectly cooked and the crab was plentiful and tasty. Well done and a descent deal at around $11. The $11 per pound price on the crayfish was high considering that there was not really a ton of food in a whole bag full. At the end of the meal I started noticing everyone else had a bowl of lemons and what looked like a finger bowl. We never got and because nobody was paying any attention to us at all it was a problem, This is really messy stuff to eat. Your fingers get caked up with garlic and spices and paper towels simply do not handle it. When we asked for something to wash out hands we were instructed to go to the restroom - which was actually quite nasty inside. Dark. Dirty. Pretty gross actually. All I needed was a descent wet wipe like the kind most restaurants that serve messy food offer you. Better than that would have been a finger bowl of lemon water. I'm sorry, but if you're going to sell people food at $20-$40 per person the least you can do is offer them a wet wipe.