I bought a groupon here for a full day of climbing for 2 for $22.00. It was well worth it and a great way to try new exercises. They have guides that give you an orientation tutorial, and teach you how to be the climber and partner with the rope, although for the most part they were pretty hands off - I guess you could ask them for help if you needed it or if there was an emergency they would be there. The staff were all very nice - the equipment worked well, and we used our own tennis shoes which were fine for climbing. I like how they have the "difficulty" level marked on each course with numbers so you can gauge what to try next. I would definitely consider a membership and coming back here. Rock climbing is so much fun!