This was our first experience with Ballantyne Jewelers (BJ). And having a long time jeweler "out of state" could have made this experience more uneasy and unlikely. Nothing was further from the truth!
I first met Yuhan, during a phone conversation I initiated, searching for a specific pair of earrings to match a pendant purchased at the other jeweler. While BJ didn't have the earrings, Yuhan did the necessary research, found the piece and called with the availability and price. While the local price was a bit higher than the other, "gaining our business" was their a long term goal.
The earrings were ordered and were a perfect match, at a competitive price making our first transaction a great value experience. Especially with a jeweler near our home town. Ballantyne Jewelers is conveniently located in Ballantyne, very near the 485 and Johnston Road. Their store is beautiful, all associates are friendly, knowledgeable and family. Exactly how we were made to feel!