rev:text
| - We recently had a leak in the water line to our refrigerator, and called Scottsdale Plumbing Company (SPC) to help us, because it was a weekend and an emergency. I'm not sure how their weekend rate compares to other plumber weekend rates, but I thought it was rather high. Nevertheless, the plumber from SPC came within an hour of our call and helped us stop the leak. Rather than fix the water line and rack up the weekend rate hours, though, he suggested he leave the water line as it was (with the leak now stopped), and come back the following week when he would only have to charge their normal weekday rate. I really appreciated that suggestion, because it showed he recognized how high their weekend rate was, and that he wanted to help us save money, while getting the job done.
I'll have to check what their regular weekday rate is to see if I'll call them again, but overall, I'm glad SPC was there to help us in a pinch, and glad their plumbers are honest and considerate.
|