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  • Only the worst staff ever. I have to switch my Doctor when I'm more than halfway through pregnancy and due in a few months. To begin with, they schedule more patients than the doctors can obviously handle. 3 times have my appointments been canceled or rescheduled. The first trimester and half of the second trimester, I saw my dr once. I had to put a special request to only see my DOCTOR and no one else because I was seeing different nurses everytime who didn't know anything. Things got better until their office manager called me with a very bad attitude threatening to cancel all my appointments because of a payment I was previously told was not due until week 30 by numerous staff members. They all told me something different everytime. Dr Walter was nice and caring so I decided to stay at first. Then when I asked about my glucose test results, I was told that their records didn't even show that I had done the blood work, therefore, they lost 5 tubes of my blood. How do you lose 5 tubes of blood work? I was told that they wouldn't make me redo it but that I'd do something else instead. What the heck? What was the whole point then? I thought it was an important test! That was it for me. I went in to sign my release form to have my medical records faxed to a new obgyn. The next day, I called to check the status and I was told they couldn't find the release form I signed. Seriously? The lady told me to come in and fill out a new one. I decided to go in and just get the records myself. When I get there, they're like, "Oh we found the release form." Pretty much they are disorganized! It sucks because Dr. Walter is a great doctor. :-( Giving a 2 star only because of him or else it would be 0.
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