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| - I am going with 4.5 stars on this one. We were in town from SC for the PEN Canada International Festival of Writers. Got an amazing deal on a room with a little patience and persistence.
Upon arrival we were immediately greeted at the door by helpful staff. Check-in was a breeze. Parking is underground and you enter about 300 ft past the front door. A little pricey at $40 a night, but easier and more convenient than finding a private lot close and has in and out privileges. The only issue I had with parking was the smell. A heavy odor of garbage was persistent throughout the garage, which was less than inviting. We were helped to our room by a welcoming bellhop who took time to explain the features of the room and chatted us up about the area. The room was not huge, but comfortable.
We began our stay in the Deluxe room which was spacious and well-appointed. After settling in, we decided to fire up the heated floors in the bathroom before we ventured out. Upon our return, we realized that they were not working. We figured we'd let it ride until morning and proceeded to retire.
As we tucked ourselves in we noticed this noise that we had heard earlier, but had dismissed. It sounded like a cat was stuck inside the wall and was meowing as if in distress. After hearing it about ten times, I called the front desk to inquire. They informed us the hotel and the adjoining residences were pet friendly. Satisfied, we went back to work getting to sleep. Long story short, it took forever for me to get to sleep and I was awakened several times by this noise. By morning, I was truly concerned about this cat, certain that it was stuck in the wall or was in an adjoining room starving because the owner was incapacitated or dead. At the front desk, I voiced my concerns. One of the concierges overheard my plight and confirmed that I was not the first guest to hear this noise. I was assured that someone would look into it and we proceeded about our day.
Later, we were informed that engineering had checked into the problem and it was in fact not a feline in distress, but rather a valve in the piping system. They offered to relocate us, which we happily accepted. The were gracious enough to upgrade us for our trouble to the luxury accommodation, which afforded us a lovely view of the CN Tower (and the heated floors were in working order!).
The rest of our stay was uneventful. Amazing room, attentive staff, great bar, and a prime location. We did not try the restaurant, but heard from several others it was very good. Just West of the hotel, on Clarence Square, is a fantastic French cafe with some of the best croissants I have ever had. Plenty of cabs in the area and a short trip to most attractions. Rogers Centre is a short walk away, as is the waterfront.
Tip: Wi-fi is free and quite decent. The will try to tack on a "technology fee" at check-out. If you did not use the business center, inform them and save yourself $8 a day. ;)
We really enjoyed our stay and would absolutely stay here again when visiting Maple Leaf country.
Tip for American parents: Apparently softcore porn (i.e. Cinemax) in Canada is a little different than in the States. There is nothing softcore about it! Consider yourself warned :)
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