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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My family of 3 and I arrived today at Pike's for Sunday Brunch. Upon arrival the 3 hosts informed us without a smile, eye contact, or any grace at all that the wait would be 15 minutes. Another family arrived right after us and asked to be seated on the patio which was empty. While we waited beyond 30 minutes, 20 more people arrived all if whom were asked also to wait. When it began to sprinkle outside I decided to look inside the restaurant. I was dismayed to see 6 open and cleared tables awaiting paying customers. The wait staff were not working with any urgency at all and the 3 hostesses were certainly not at all interested in service. My family and I left shortly after another family. Strictly from a business perspective why would Pike's pay 3 hosts to treat customers so poorly? Alienating customers can easily be achieved by paying 1 host. When I called and asked to speak to management I was told they were too busy to speak to me. Pike's food does not warrant enduring such treatment. Pike's is not distinctively better than other choices in Charlotte. There is no reason to return and my family and I will not.
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