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  • To the new manager (July 2010). "Releasing" the three best staff in your first week in charge was foolish way to make your mark. I had never been a regular at any coffee shop before, but these excellent people had my loyalty. It was their charm and great personalities that kept me coming back. One can only assume that you fired them in an attempt to start fresh and call the place your own. Unfortunately that was the biggest mistake you could have made, as I have heard other customers, and even neighbouring business owners voice their unhappiness as well. I will not be returning, and will instead opt for the Timothy's just south on Mount Pleasant, or more likely, go nowhere at all. Good luck with your new position, and your big ego. You'll need it.
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