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  • Hm, too bad Yelp doesn't let you rate ZERO star. This place would definitely deserve it. As others have said, it's not at the airport, so you have to take a shuttle. Good luck knowing which one to take since the shuttle doesn't contain any sign indicating it goes Payless / E-Z Rent-a-car. But that's far from the worst part. Once you arrive, prepare to wait, and wait, and wait. Only one person at the counter (and rude) re-entering every information into his computer. And the inside office of the building needs a serious remodeling. The car was old with 60,000+ kilometers on it, not even vacuumed inside. Another anecdote to tell you how bad this place is: I was done signing the papers and coming out of the building. The manager was also coming out. He saw me with two heavy bags. Instead of holding the door open so I can go through more easily, he just looked at me briefly, opened the door, and just went outside without any consideration. Finally, and I understand this is more of a personal taste, but if you like the "manager" serving you with open shirt showing his hairy chest and a "golden" chain around his neck, then maybe this is your place. That will likely remind you of The Godfather. Anyway, you get the idea of this place. Really, really bad. This is my first review ever on Yelp with a one-star rating. And that's very generous of me.
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