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| - I was moving out of state and needed to find a property manager asap. I went with Guardian Realty because they were the cheapest upfront. They did not charge a fee for the tenant's agent - which most other companies charge $300-$400. The reasons for this is that Guardian Realty's primary source of tenants come from section 8. In fact, they will not sign a contract with a homeowner unless they agree to rent to section 8 tenants.
Guardian Realty also sold me because they claimed that they visit with the tenant at their last place of residency to see their living conditions. I highly doubt that this is done because my property was left trashed and smelled like drugs when the tenants were evicted.
My property was rented out within a week to a section 8 tenant. However, Guardian Realty failed to collect the deposit prior to moving in. Then within a month, the tenant was behind on rent payments. When I requested all communications between Guardian Realty and the tenant after I terminated my contract with Guardian Realty, I came to find out that the tenant had requested to break her lease within a month of signing because she could not afford it. This was never communicated to me and instead Guardian Realty advised the tenant that she had to just pay something every month even if it was nominal and they would work with her. After four months of falling behind on rent, Guardian Realty began the eviction process, and never communicated this to me either. Instead, I received an email directly from the tenant to my work address advising me that Guardian Realty was trying to evict her. Long story short, the tenant paid her outstanding rent, but not her deposit.
Three months later, Guardian Realty evicted the tenant for failing to pay her deposit, which they should have collected before the tenant moved in. Over a seven month rental, I paid approximately $4,000 out of pocket for eviction costs, mortgage, HOA violations, etc, when it fact I should have made a few bucks. Interestingly, Guardian Realty also tried to evict the tenant for failing to mow the lawn, which was denied by the Court. Guardian Realty had a lawn service company mow my lawn for $150 (which is an outrageous fee), but then failed to have the lawn maintained continuously so I also had to pay my HOA for its violations notices. I ended up having to correspond with the HOA myself, even though this was part of Guardian Realty's contract.
To top it off, after the tenant was evicted, the property was broken into. Guardian Realty was aware of this fact because its records included a police report regarding the break in, yet, they failed to replace the lock and left the house unlocked and open for several weeks until they handed the keys over to my new property manager.
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