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| - Just got my initial deposit back after moving. Sent a lengthy email to them to explain all of their charges, but long story short, I'm out over $400 from my deposit because of stuff that shouldn't have been charged. My star rating will be a 1 depending on how this ends up.
Well, no surprise, the owner Marsha, emailed me back with pretty much "check your move out sheet and/or contract" as her only answer. In 15 years of moving, I've literally had NO issues moving out of any home or apartment. never been charged once. My wife and I are clean people and always leave the houses clean. Dust on a window sill? some leaves on the rocks? Big whoop. She even mentioned stuff not being on the original walk through sheet. That's because the original walk through was 5 minutes compared to the 30 minute white glove walk through upon leaving. Why would I just remove 4 doorstops? The light bulb was marked off the sheet cause I replaced it but somehow still got charged. I get charged for the satellite dish not being removed, but there sure as heck was a satellite dish on the house when we moved in. Double standard. So many little things, but again, it cost me over $400 in deposit fees. Terrible company. It's just weird that the actual home owner is never involved in any of this.
If you're a home owner or renter. Don't ever think about using Marsh Management. Trust the reviews. They're terrible to work with. They'll rob you off your money in someway, shape or form. They only care about money and not the customer, at all. I've never felt so demeaned in my life than being talked to like I did from Marsh and being robbed of my money for nothing. Why not charge me for dirt on the rocks? Dust on the driveway? I'm reaching out to the BBB and blasting them anywhere I can on social and reviews. No way am I paying this upcoming landscaping bill. No way. I hope no one moves in that house and they lose money with a vacant house that has scorpions.
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