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  • My wife and I frequently take even walks a decided to stop at Mr. Jim's Centennial Hills to order a small pizza off the menu. It will take about 15 minutes. After 3 customers came, ordered and left with order (20 minutes) I asked how's my pizza coming. Response, one of our employees messed up and we are making another pizza. My thoughts," you are the only person here, which employee messed up?, How do you mess up a pizza, by selling it to someone else. Next question when did you know the pizza was going to be delayed? by now it's been 30 minutes and "the pizza will be right out". Ten minutes later I'm ready to cancel my order and walk out when he says "oh it's coming right out of the oven now". 30 minutes for a pizza. I worked in a pizza place when I was in HS it doesn't take 35 minutes for a pizza. I get my order and mention when the order is delayed you should at least let the customer know, so you at least appear to be attentive, looks at me with that adolescent stare and mouth open and says "sorry". Yes I'm not sorry I won't be coming back either. Then the delivery guy who had walked in a few minutes ago suggest a complementary chocolate chip cookie as compensation.
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