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  • UPDATE: Again we have problems. I have never had problems at Panera except for this location. This time I ordered a chicken avocado melt and when I got home I discovered that there was no avocado. When I called to ask if they had avocado in stock, which sometimes they don't and they don't tell you, the manager said yes we have avocado. I ask why there is no avocado on my avocado sandwich and he could not give an answer and simply said that he was going to work with his team. To make sure that they get the orders correct. This is the third issue I've had at this location and honestly I won't be coming back. I'll drive a little bit further to Ballantyne, where at least I know I'll get what I order. When you pay $20 for two sandwiches you expect quality. LIERS. Never in my life have I been disappointed by a Panera Bread until last night. Mr girlfriend ordered a 11$ Pick Two to go. But when we got her dinner, it felt light. Well we opened it up and the sandwich was tiny. I know it is half a sandwich, but this was literally a quarter. She ordered a Turkey and Avocado sandwich. First of all there was no avocado, and the guy behind the counter told us they were out. Why didn't anyone tell us about this when we ordered? Then we asked about the size and he claimed that their bread maker makes small sourdough loafs. This was all BS because when I got my panini, it was 3x the size of her sandwich. She gets that sandwich all the time and it has never been that small. The guy behind the counter did not offer to correct the sandwich and when you compare it to my sandwich, it is clearly a rip off. 11$ for a TINY sandwich and some soup is a clear rip off. Like I said, I go to panera a lot and I have never been disappointed till last night. Check out the photos to see what I am talking about.
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