Made an appointment for the morning to change a headlight bulb for a 2010 Outback because I don't have the parts, tools or know how. Din said it would be an hour if I came first thing in the morning. (I got an appointment in two days during the holiday season). I got there early, talk to Din - who is a very nice guy. $38 later done - parts and labour. Took 30 minutes including giving all my info.
Extremely reasonable for work on a car. I am taking my Soob there for all my needs.
This may not sound like a complex problem, but I got it fixed fast and inexpensively.
Waiting room had Subaru brochures, today's newspaper and some other decent magazines, along with coffee in a clean area.
All the other customers there - he gave great service to, and/or already knew them quite well.
i'll be back ...