"I had an incident with someone that had vandalized my vehicle. I had asked the GM to review the video as my vehicle was rite in the view of the camera. She has refused an continued to explain how elegant and high end this club was. Let's just say that club is as classy as that GM. Haha so high end that the cameras are no good?!! She told me word for word that the cameras in the parking lot do not work very well. I guess that is why there are so many break ins in that parking lot! Mind you the assistant manager is a very educated well mannered young man who done nothing but help me through the situation. I hope he becomes the GM as the one in that seat has no clue what public relations is or means. On top of that I contacted head office and they stated that since it happened at that club that there is nothing that they could do about it?!! Are you kidding? Is that not what a head office dose? They stated that I must follow up with the GM of that club. Haha dead end? Absolutely. Thank goodness I only pay month to month. My review is that if you want your stuff stolen or damaged an want no respect or trust... your looking at the rite place. What a joke. Also I must say if you are in great shape stay away as the majority of the trainers there are a bunch of out of shape haters. Get in shape your a trainer fer god sake. Don't be upset with me because the person you are training wishes I was the one training them. That is your job get serious!!!