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  • We had the most incredible experience here with Michelle. We were just beginning our search for new wood laminate when we happened to go into the store and found the most helpful, informative, enjoyable salesperson to greet us. She listened patiently, offered some great thoughts for consideration, sent us home with several samples (that helped us see we were WAY off), came to our house to measure - after hours based on our work schedules - gave us a GREAT price, offered spot-on design consulting (we weren't even thinking about baseboards yet! And a diagonal pattern on the landing? Brilliant!) and shepherded the installation every step of the way, including troubleshooting quickly when small issues arose. She communicated constantly and exemplified customer service in every possible way, turning a big project, and a sizable investment, into a pleasure. She truly went above and beyond for us, and there is nowhere else we would even consider going for any additional flooring. Plus, we could operate via text which I LOVE. Highly, highly recommend!!!
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