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  • I've had Wingstop before, I like their food for all it's extremely messsy. This was the first time I'd ever ordered online for pickup. I have exactly 30 minutes for my lunch break, if I'm late it's termination. Using the website, I put in my "future" order two hours early, at 7:15pm knowing it would take at least 12-15 minutes to get there so it would definitely be ready in time. I was starving and would probably eat the whole thing in my car on the way back to work. I arrive, give my name, have my credit card out and they stare at me. "We don't have an order under that name." Seeing my face, the manager came over, trying to make excuses- "Did you send it to the right location? Maybe there was a computer error cause we never received that order" The girl working the register, all the while, is going through all the printed out online orders and finds my order in the middle of the stack. I'm still staring dumbstruck at the manager, he takes the order and says, "Sorry, we can have this done in 7-8 minutes." I reply that I can't possibly wait, I was already going to be late if I didn't book it back to work. He apologized again but never even offered to issue me a refund. I can't in good conscience, advise anyone, even my frenemies, to go here. Epic Fail, Wingstop, you failed me and now I get to beg almonds from my coworkers and steal year-old suckers from the lady 2 rows over.
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