I loved this place, but then they came out with the no "frill" menu. What's the no frills menu you may ask? You can't substitute nothing or modify anything. Don't like hashbrowns tough shit you have to order diced potatoes on the side. I ask the server politely if she could and she said nope it has to come with harsh Browns no modifications even on ingredients. What kind of customer service is this? Especially since we have been coming here for years and now they can't even sub stuff out. Also they took away items off the menu. I know you're a popular place, but that doesn't mean you can do whatever you want. Yeah the managers are a**holes, but once you're seated you don't deal with them. So that wasn't a big deal. It's a shame hopefully they realized that they royally screwed up.