I recently called Best for a plumbing inspection. James came out and went through my whole house. He was very prompt with his arrival. He made sure to discuss with me the things that should be taken care of in a way that I would understand. I could see right off the bat that Best really cares about their customers. This is what I look for in a company. I will continue to use Best with any problems that I may have, and I will/would recommend this company.