I called this agent to try and switch over to his office from my current agent over a week ago. I spoke to someone in his office who said they would be calling me back the same day to help me make the switch. I feel thankful that they haven't called me back since it shows that they really aren't about taking care of the client. I would think that new business would be a top priority of an insurance agent, but he must being soooo well that he doesn't have the time to take on new ones. Thanks you for showing your true colors right from the beginning. It's shameful that I will probably have to change to a new company since State Farm agents don't take care of the clients that they currently have.