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  • Called them because I was interested in using them for a few different concerns, but receptionist sounded miserable and unfriendly from the moment she answered the phone. I asked if they offered carboxytherapy and she said "I've never heard of it" which is a little strange since it's being featured on the news left and right as a treatment for under eye circles and stretch marks, but no problem. Then I asked if they offered micro-needling and she said "we offer rejuvapen" with no further explanation of it, so I assume it's a specific brand like dermapen but it would be helpful to get just a little detail. I then asked if they offer PRP with their rejuvapen treatments and she said "uhhh I'll send you to the cosmetic person" and put me into a phone which, at this point, I should've guessed no one would answer. And no one did. Also, shouldn't she be able to answer a yes or no question on the services they offer without having to transfer me? Either way, really terrible customer service and phone skills. Most places go out of their way to help you and take your info, etc... I guess they don't want new patients.
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