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  • Most stressful experience of my Vegas trip!!! Had reservations to be picked up at 9am. After waiting outside the hotel for 15 mins we called the company asking where our ride was. They said they already picked up at our hotel and we weren't there. I'm a workforce planner who grew up military, "if you're on time your 5 mins late, if you're 5 mins early you're on time". You can probably imagine my disbelief when they said we were late and it was our fault we missed the shuttle. We then had to pay to take a taxi to planet hollywood (which we were not reimbursed for), and then mis directed multiple times until we finally found the tour meet up location on our own. The highlight of the morning was the lady who answered my call at the Hoover Dam Company who kept asking me questions about where I was and then would talk over me every time I tried to answer. The tour itself was satisfactory, but this poorly run operation had a horrible start which elevated my stress level to an unreasonable level so early in the day. My overall recommendation, find a different company to go through or rent a car and drive out on your own.
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