I placed my order at the drive thru and from the time I paid until the time I reached the pick up window it was 10 minutes. Even when I got to the pick up window, no one showed up for a good minute. When I reached inside the bag, the fries were cold. When I went in to the restaurant, they told me I could wait another 5 minutes to get a fresh order and that I had to understand that 3:45 is their rush hour. What that has to do with cold fries, I don't understand. I got my money back, left and contacted McD's online. The response was "sorry we disappointed you, we are working on it, but go back and try again. Sorry, I am not here waste my time to test out whether you are improving or not. At least there is a Burger King around the corner. Too bad you can't give no stars.