Pick up luggage at baggage claim head outside to a waiting shuttle it's about a 15 min ride to rental car area easy once in there to find your counter I Booked on line and paid at the counter just BE AWARE if you don't have a major credit card ( I only have MC Debit)you will need to provide proof of a round trip air fare luckily I read small print before and didn't have an issue. Plenty of cars to choose from I booked a happy special which was a very small compact but for no extra fee let me have Toyota Camry. I would rent again