When someone says to you, "im not trying to rip you off..." usually means they have. Not the best choice for words to gain trust and confidence with clients. So i kept on eye what Wayne Wong was trying to achieve. I agree that I shared the same experiences with the other reviewers: leave the car for three days, leveraging fear if the work/service is ignored, an overpriced quote and asking $200 deposit upfront. Yes, cash deposit upfront. Who does this?! And with no receipt or quote. Dont be fooled by the facade of smiles. look around and get multiple quotes. in the end, with some arguments and legal references the job was done at an agreed, fair and reasonable price. But, as a customer you shouldn't have to resort to that.