Ordered a pizza for delivery - they said 45 - 60 minutes - 2 hours later we called and we get some excuse that the drivers car was broken but it was on it way with a new driver. Called Domino's - not the greatest pizza but at least it shows up in a half hour. After several calls and excuses pizza finally shows up 3 hours late. And way after domino's.
They did comp the food - but it was middle of the road.