I normally have good experiences at this location. Food is good and normally it is pretty easy to find a table. The last time I went I was a little put off, I asked for a side of ranch when I ordered my food but did not get it. So I asked the runner who brought the food out if she could bring me some. She told me there was a charge for the side of ranch. Now I don't mind, but I had never been charged for ranch any of the other times I came. She was also a little rude and asked me to pay for the ranch before she went and got it "to save herself a trip." It wasn't even busy so I was a little upset she was so demanding about it. She acted like I was bothering her by asking for it. Hopefully next time I has as good of experience as my ones before this one.