I lived at Bella Vista from April 2011-12. It was a great choice for me because I could walk to work and be in my office in 5 minutes.
I had a one bedroom first floor apartment and it was an upgraded unit on the south side of the community facing east so I paid a premium for rent. I was close to the south pool and I usually had it all to myself. There are gas grills near the north end of the complex and charcoal grills all over the south side. The north side pool is heated and there's an adjacent hot tub. The community gym- while small- is well equipped and not at all crowded. Storage space was ample and I never had any issues with maintenance, scorpions or other pests.
The leasing process was simple- I applied online and paid my deposits online. I also paid my monthly rent through the myequityapartment website. That made life convenient and I never had an issue using it.
The only con about Bella Vista was the noisy neighbor I had upstairs, but she was nice and friendly at least. She also had loud sex sometimes, which was entertaining.
Spring and her office staff are great. I don't know what the previous reviewer was doing when dealing with them, but I never had any issues remotely similar.
The location is ten minutes from everywhere and safe and close to the conveniences that you need (groceries, gas, restaurants, freeways, etc.).