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  • Ugh...don't know what else is there to say besides what I left already in the "TIPS" section. But I COMPLETELY agree with the other 6 reviews below mine. These other reviews are not fake because I have experienced the same shitty service (IF they even call it that) as these other Yelpers. -It's ALWAYS the customers fault. Even if they deliver the wrong item or incorrect bed size furniture parts. -They don't know a thing about CUSTOMER SERVICE even if it came knocking on their rundown store. - The ladies who answers the phone are SUPER RUDE and they speak to you in a condescending tone of voice. We are adults here...lets speak to each other like one, yeah? I ordered a QUEEN SIZED mattress, bed frame and headboard and they deliver parts for a TWIN BED. I called the store to let them know they sent the incorrect parts and these @#$$^%^ had the audacity to tell me, "Are you reading it right????? We don't sell that item in twin size." WHAT!!?!?! EXCUSE ME!?!? Am I reading it right!!?!? Ha!!! More like, do you idiots know how to speak to a customer properly!?! OF COURSE I'M READING IT RIGHT!!!!!! The word QUEEN definitely does not look anything like the word TWIN!!!!! So I drove my ass back to the place to exchange it for the correct parts (since they refuse to deliver the correct ones), and these idiots never admitted to their mistake and they STILL thought it was my fault that I received the incorrect parts. They had such a sour look on their face as if I was a bother to them. -__- Typing this review is making me really angry again. So PLEASE PLEASE, don't bother with this store. Yes, prices are cheap...but you really get what you pay for. The customer service here, or LACK OF, is nonexistent and the verbal abuse we have to endure is not worth it. Oh...and really quick, forgot to add that the items I purchased were extremely fautly. Holes that were supposed to be drilled in for the screws were not drilled in, and unnecessary holes were drilled in when it was not supposed to. I'm actually extremely grateful my bed hasn't fallen apart yet. Geez...
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