If I could give no stars, I would. We have given this Papa John's location too many chances. Every time we ordered over the phone, it took forever and honestly felt like they were incompetent. Yes, every single time. I started ordering online and that relieved that aspect. However, my pizza would be cold every time it was delivered. I love Papa John's pizza but lord I do like hot pizza and can't take it any longer. The other day I ordered my pizza at 4:10 (said it would arrive in 30 to 40 minutes) the guy finally got to my house at 5:16 and the pizza was cold again. I called the manager after an hour and asked where it was, Laurie explained well they are taking an hour now. Didn't apologize for the inconvenience or anything until the 2nd time I called and cancelled. We are not ordering from this Papa John's any longer! They are constantly later than estimated, cold pizza every time, and idiots taking orders.. just say no!!!
The only good thing is the drivers seem nice.