Called ahead and made an appointment but when I arrived was told it would be 5 or 10 minutes. 30 minutes later I was still waiting. Then when I said I needed to leave because I had to be somewhere they yelled at one of their employees for taking too long with another client and making me wait. They did do my daughters nails and they looked awful but when I complained about it they wouldn't give me a refund. It was a terrible experience and after being a loyal customer for 8 years under the previous owners, the new management is awful.