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  • I am not one to complain because I use to be a server(11yrs). I have stopped coming into eat at the Bedford location due to poor sevice. So I have got carside togo twice this week. Wednesday sat in the car no one came out fine, after a few mins I just go in and the manager was around  the corner and came rang me out and had the young lady grab my kids drink which took a couple of minutes, ok no big deal. So today(11/15/15) go to carside again, once again wouldn't you know it sat in the car a few minutes no one came out so go inside yet again, but this time sat there while 2 servers walked right by not saying a word another walked right by me on his way to the bathroom while texting or checking his fantasy team or whatever. Finally the hostess came all the way from the front door to see if she could help THANK GOD you have an asset to your struggling restaurant, she also checked with me before I had left thank you again for that. So anyways back to the problem at hand the same young lady from Wednesday finally comes out to help me, the order was not quite ready which was fine their had been another large order, but she didn't go over the order and I didn't notice that it had been short a kids milk, my wife's steak had no mushrooms or onions, they cooked it well done when it was ordered medium rare, so she has to go back up to the store to get her order corrected and her steak remade and they still couldn't cook it right. So the bottom line is that your Bedford location struggles as a whole  from the service inside, to the carside, to the execution of the kitchen staff. I only live 3 minutes tops from this location and would rather drive to another location then ever order from there again.
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