I've come here multiple times while living in the neighbourhood. The food and drinks are good (if not a little over priced...$4.99 for a medium plain iced latte?) but what has always ALWAYS baffled me here is the mediocre at best service. Rarely have I encountered someone who seems happy to see a customer. I get it, sometimes working at a cafe isn't the most thrilling activity and I don't have a high bar set for service but man, a smile? A look that doesn't suggest I'm bothering them? Anything please. This place would be four stars due to limited options in the neighbourhood but I can't do it. If you have the time, hit up any of the new indie places further south down on the Lakeshore: Fairgrounds, Birds and Beans, etc.