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  • I was in your store this morning, 3/17 and wanted to order breakfast. I had just picked my dog up and did not want to leave him in the car, as it gets very hot very quick. I was told by the manager that only service dogs are allowed in the restaurant, which I completely understand. I had asked her, the manager, who was EXTREMELY rude and unprofessional, if she could take my order outside so I do not disrupt business. She proceeded to tell me no and that me having my 12 pound dog prevented me from being able to order or purchase anything. At this point, I was genuinely almost BEGGING her to "let" me spend my money at her business and she was refusing. I truly understand the no dog policy and that is not my issue or concern. It was her complete lack of respect for a PAYING customer and how incredibly rude she was towards me. I hope that she does not treat your employees this way, as I can only imagine what type of moral this restaurant would have. I will make sure to tell everyone, on every platform I can, how disgusting she treated me and not to spend their hard earned money on a place that A. doesn't deserve it, B. are overpriced anyways and C. clearly doesn't care. I'm impressed (and deplored at the same time) that this business is doing so well that not only can they turn away customers, they can do it in the most grossly unprofessional and ill-mannered way possible. Your competition now surpasses you in every aspect and after this atrocious incident I will gladly pass 100 Paradise Bakeries (especially the one at Norterra) on my way to any one of your competitors to avoid ever being treated like this again.
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