If you are thinking about purchasing a Groupon or Living Social deal for this place, skip it like I wish I had. I bought a Groupon for Kimberley Ann's Tea Room. I brought my mom to an afternoon Saturday tea that we were both looking forward to. I'm embarrassed I took her to this place and felt compelled to write this review so you don't make the same mistake I did. I read reviews that were good. I don't know who the people are who wrote these reviews because this place should be skipped. I assume they are the same people who go for a fancy dinner at Applebees and would rate that favorably as well.
Décor- The location of this place is a house located in historic downtown Glendale. The best way I can describe this place is to compare it to a funeral come that was updated in the 1980's. The floor is bad wood laminate. The wall paper is equally tacky. White picket fences outline the walls. Antique hutches painted distressed white hold vases of dead roses. Faded pink roses and other fake flowers that look like they came out of a Goodwill donation basket line corners of the popcorn ceiling. Windows were few and far between so it was dark inside. I felt like we were visiting the twilight zone.
Food- Tortilla soup was served first. It was not fresh and tasted like a Campbell's can of soup. We were served a platter with 3 kinds of finger sandwiches: egg salad, tuna salad, and cucumber. The egg salad and tuna salad each had so much mayo and relish they would make a thud sound if you dropped them. The cucumber sandwich had slices of cucumber paired with a herbed butter. It was gross. The sandwiches looked so unappealing my mom wouldn't eat any. Seasonal fruit was served which included some orange slices, some honey dew slices, a chocolate covered strawberry and two watermelon slices. The desserts were all grocery store bought mini cupcakes. All bad. I was surprised at how bad.
Tea- We were allowed 1 choice from a tea menu. Nothing special about the flavors, menu or service. We were served loose tea in a white tea pot. This was intended to be a tea experience- what a let down.
Cost- I paid $25 for my groupon and $12.63 for tip. We could have gone somewhere FAR nicer in terms of the quality of food, decor, location and service. Simply not worth it.
Service- This appears to be a family owned business owned by "grandma". I had spoken to a lady on the phone who I assume was Grandma when trying to book a reservation. She was not very nice or professional on the phone. We were seated next to the kitchen which was loud. I kept hearing the servers call someone Grandma. The owner I had spoke to I presume. Our service was superficially nice. Our server spoke in a mono tone voice and kept saying "ok dear. yes dear" for everything over and over. Another thing I did not like was that it took us MONTHS to get a weekend reservation. My mom and I each work during the M-F week like most people I know. It took an extremely long time to get a weekend reservation.
The Verdict- we will never return. This was one of those Groupon mistakes that you make and wish to forget. Except maybe on Halloween because this place gave me the creeps