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  • This was a HUGE upset for me. Being an avid supporter of most STK establishments I visit on a worldwide basis the service at this particular location was definitely less than par. It started off a little rocky from the beginning as it was NYE and we had a reservation but waited 30 mins to be seated, after asking numerous times when our table would be ready we were sat at the same table that had been empty for the past 30 mins. (Baffled) then or server was overwhelmed, scarce and we had to keep asking other servers for things as they passed by. Drinks were on a 30 min delay and when inquiring about them we were told "I don't know what to tell you" after all of this we wined down the night with a round of shots. Only to be sent 4 rounds. When asked who ordered all these we were told "don't worry we got this by the waiter" upon exiting we were told to go back and close our tab that we never opened as there wasn't even a cc on file as we had already closed out. Long story short we were stuck with a bill for shots we did NOT order ($250 bill to be exact). Not allowed to leave and not allowed to see a mgr we paid the bill and left. Completely unacceptable and guarantee will never visit this location again.
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