A Class customer service!!! My husband and I went to buy a carseat today. The guy working the floor in the carseat stroller department was so knowledgeable and helpful. He never made us feel rushed or pressured to buy but was able to fill us in on crash test ratings, consumer reviews, comfort features, and cleaning techniques.
Last night we were ready to purchase a carseat from amazon but decided to wait and look at our options in person. I'm so glad we waited! We did not end up buying the one we had in mind because of the way it would have fit in our car. Also, we received the best customer service I can imagine. I don't want to start a rant but I feel like truly good customer service is a rarity these days.
Thank you Buy Buy Baby and your well informed sales staff for making our carseat purchase so enjoyable.