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  • This particular El Toro is awful. The waiter didn't stick around long enough at our table to hear our entire order. When he did return, we had to make him be still long enough to take it. He still didn't get it correct and brought out an enchilada with no meat. We asked for shredded chicken. Not only that, it was cold when it came out. So was the tamale. Then they brought out an enchilada with some other kind of meat. It still wasn't shredded chicken. When we asked to see the Manager, we had to wait 15 minutes. We were told that she would be coming to our table, "any minute." She never came. When we got ready to leave, we stopped by the front counter and asked for her again, only to find out that she had left early that day. So someone else came out and began to dispute our bill with us. When we refused to pay the entire bill, they began yelling at us. Then a dark haired short female came out and also yelled at us at if we were trying to get over on the bill even though we never got what we ordered. I asked who the owner was, no one seemed to know (imagine that)! So I called the other El Toro, asked for the owner and of course, they referred me back to this El Toro and the cycle started all over again. I think I'm just going to call public health and maybe they can get ahold of the owner, Victor Fuentes, for me. Maybe he'll call them back. I won't be going back there. The one on W. Springfield Avenue is much better.
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