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  • I can't recommend this store to anyone for eyewear. I purchased my first pair of glasses from here last July and have had nothing, but problems with the lenses. First, they never discussed with me what kind of lenses I wanted and I ended up having many quality issues with my lenses. The anti-reflective coating failed repeatedly and I had to keep bringing it back to them so they could replace the lenses. This happened about 5 times and they never suggested any reason why this may be happening. The last few months the issue began to happen again and I took them in for replacement another 3-4 times. Finally, one of the opticians suggested that it may be because I am leaving them in a hot location. I did some research online and discovered that some lenses will fail if exposed to heat stresses. This is commonly known as "crazing". Why it took so long for someone to determine that this may be the problem is beyond me. Also, I think the fact that the lenses are so susceptible to crazing suggests they are of poor quality and not worth purchasing. Now I have to make sure I store my glasses at room temperature, which is very inconvenient because I typically liked to have them available in my car for driving. Clearly there are issues with the quality of lenses this store uses and there is a lack of education among some of the staff to have missed this common problem of crazing so many times. The last time I went to replace my lenses they told me that this is the last time they will replace them and that now if the lenses fail again I will have to pay to replace them. I found the level of quality to be unsatisfactory and will not return to this store.
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