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  • This by far has to be the worst experience i have had at a pizza place. We purchased 2 adult mega buffets because they came with 5 wings and a drink amongst other stuff we purchased. We got our plates and there was no salad, no pizza , no soup or utensils out. It took about a good 7 mins before pizzas came out to simply have to wait for the 2nd round of pizzas since everyone had been waiting on some. So we finally got our pizza and 25 mins later our wings were still not out but yet the people behind us who got there after us had their wings given to them while we still waited.. At this point i am irritated and just want to leave so i got up and asked for a refund on my wings and was told by the manager our wings had been put in the over 5 mins ago. She offered us 2 free adult buffets for another visit which i declined since the food was mediocre and nothing like they advertise on tv. This place is ran by an understaffed personnel who clearly need help to keep things running smoothly. I will not be returning to cicis but i wanted to post my review to give others a heads up on what to expect.
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