Decided to try this place out on a Friday evening to celebrate a recent promotion. I called to make reservations for 2 earlier that afternoon, which was no problem. We arrived 15 minutes early and were told our table wasn't ready yet, also not a problem. We decided to get drinks & sit at the bar. Got good service there. 6:30 comes around & we notice the hostess hasn't even come over - we had to grab her to ask about our table. We waited another 5 minutes.
Once at a tabletop in the back, we waited over 10 minutes before being served. The waitress tried to act like it wasn't her fault (she was the one serving our area). We immediately ordered knowing this was our chance. Got the Brussels Sprouts - delicious. My boyfriend got the Pub Burger which he enjoyed, but thought the patty was a previously packaged kind. I ordered 2 sides - vegetable quinoa & pierogies. Wait time wasn't bad for the food. It was all yummy too. However, I found a hair in my food that definitely was not mine. We complained & the waitress took it back (mind you, we're right by the kitchen). A couple minutes later she said they'll make me a new plate & take it off the bill. But literally a few minutes after that, the runner came back with the quinoa & my fork that I had left on my plate. They gave me the same plate & food back!! I knew when I saw the pepper I put on it as well as my fork. I couldn't believe it!
While food & drinks were good, the service was terrible enough for us to never return.