"I knew before I signed the contract that FCI was going to be more costly than alternative flooring companies. I chose FCI because I was referred there by someone I trusted. And as the project unfolded, it turned out to be one of the smartest choices I made during our renovation. Kathy Piccoli is definitely a hands-on person. She was always available when questions or problems arose...even for those issues that involved two other subcontractors who were also involved in the remodel. And because we have an older home with some idiosyncrasies, there were many issues that came up. Kathy brought samples to our home, assisted with grout color choices, and took as much care with our project as if the work were being done in her own home."