Went in the day before Valentines Day to drop off my application with Michelle. We did not put on a unit number on top of the application because the unit we wanted was not available yet AND it was simply an application for approval. Once we did get approved, we picked out the perfect unit. We wanted a One Bedroom Deluxe overlooking the strip. Nancy showed us the unit on the 5th floor with a sunken living room, which we loved. (Juan didn't even know those units existed when we originally looked!) She then explained to us that one would become available in a couple weeks on the 6th floor, and we let her know that would be the unit we would like because it was higher. Long story short - They kept giving me the run around on when we were able to move. Kept telling me they would call me and never did, I had to call multiple times. Finally I went in on March 6th wanting to finish everything and see the unit after it had been cleaned. (Was told it was vacated on Feb 28th)..... Michelle went to show me the unit and IT WAS NOT THE UNIT we agreed on! Went back to the office and Stacy (Who is NEVER available to speak to anyone because shes always busy, but what it really is is that she doesn't want to speak to anyone) showed me the application I had filled out had another unit number on it. FIRST off, if you read above, Michelle NEVER put a unit number on my application because we were not sure of the unit number at the time. I explained to Stacy that we wanted the unit that Nancy showed us to begin with. Then Nancy chimes in and said SHE NEVER SHOWED US THE UNIT I WAS TALKING ABOUT!! And Stacy told me that it didn't exist! Stacy the told me the application I signed had the correct unit number on it. BUT MICHELLE NEVER PUT ONE ON THERE WHEN WE APPLIED!! They took it upon themselves and put whatever unit number on there and then Nancy and Michelle LIED TO MY FACE and told Stacy I didn't know what I was talking about and we never agreed to the other unit (Which was now rented)
LIES LIES LIES LIES LIES LIES
Everyone there is a liar!!!!
Seems like ive read other reviews that basically call them out as well!
DONT RENT HERE!!!! LIES!!!